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Overseas Move Information
Our house-removal service is also extended to regional bases. Especially for expatriates who are relocating their homes to overseas, we also have professional staff who have the experience and expertise in assisting them.
International Removal Process for Export
Customer's Enquiries

Survey Co-ordination

Arrangement for Packing Materials Delivery

Goods chosen by customer for shiping out

Packing of customer's items

Transportation to Destination Country

Declarations at Respective Destination's Customs

Custom Clearance

Delivery Date Arrangement at Destination

Delivery
We, Taiwan YAMATO int'l would like to introduce our quality service to you (our precious customer). We recommend our customers to engage our service for both International Moving and Local House Removal since we have our experience staffs to assist and guide you throughout the removal process.
The Important Tasks to be noted
 
Survey Co-ordinatio
On the survey day, our staff will explain to our customer about the whole process of International Removal (from TAIWAN to destination country). On the very same day, the measurement of the items will be estimated. Insurance premium will cover the customer's goods according to the customer's items value and damaged condition. Our staff will explain about the separation of items which is done by customer accordingly into 2 categories: a)items to destination b)items for house owner. We can help to dispose some such as furniture, electrical goods, etc (in case it will be charged) but not perishable items such as foods and garbage (kitchen refuse).
* Regarding the packing, it can be done by the customer upon their insistence. There's no limitation for packing their own goods provided the customer specify the items name on the respective carton boxes. However it's advisable for the fragile items to be packed by Yamato staffs to avoid damages. As for heavy items such as books and documents must be packed into our small carton box.
* Controlled items like dried flowers, flower, potpourri, rice and meat usually will be inspected or fumigated in destination before the clearance. Therefore it's advisable not to include these items.
* Visual items such as video tapes, DVD, VCD must be declared in destination. The customer must prepare a complete set of list with names and categories (movie, documentary, cartoon, sports, etc) for above items. Drugs, imitation brands and pornography are strictly not allowed.
* Dangerous goods ?lighter, matches, portable gas burner, hair spray and mousse cannot be shipped out.
* Important goods ?Valuable items (jewelry, money), company shares (bonds) are advisable not to be shipped out because insurance cannot be claimed for such items.
* As for computers, back-up must be done before shipping it out.
* New goods (bought within 6 months before shipping out date),the duty & tax won't be charged in Japan for goods value below Yen 200,000. Provided receipt or the delivery order is attached as long as the value/amount is available. (Applicable only in Japan.)
 
Packing of Customer's items
On the packing day, packing list and invoice will be prepared for each carton by our staff. Customer has to fill up the invoice column (value of the items) once the packing list is produced.
 
Packing of Customer's items
* To Japan
  The duration days taken for door to door delivery is around 1 month by Sea & 10 days by Air(up to customer's residence).
* To other destination
  The duration days depends on distance & clearance procedure.
After custom clearance, Yamato staff or our agent will contact customer to discuss the delivery date arrangement. Unpacking service is only available for sea shipment at destination where Yamato Overseas Office exists. Moreover the disposal carton boxes can be collected only for 1 time. (Some other day)
 
INTERNATIONAL REMOVAL (Import Cargo)
As import shipment has to be gone through a few steps for cargo clearance so that the cargoes will be delivered safely to our precious customers. Customer's cargoes will be handled with extra care with our reliable staff's assistance.
Clearance Process for Import
Customer arrival in Singapore

Information of Cargo Arrival in Singapore

Preparation for Necessary Documents for Custom Clearance

Custom Clearance

Arrangement of Delivery Date

Delivery to Customer's Residence

Collection of Used Carton Boxes
Apart from the above documentation, if your shipment contains control items, there's other documentations needed to clear the customer's cargo. Such as:
 
DVD / Vide Tapes / VCD
Customer has to fill up the Declaration for Censorship Exemption of Video Tapes / DVD / VCD to avoid inspection and Tax/Duty charges.
 
Liquor
Liquor is a must TAX/ Duty chargeable item. Therefore quantity, brand, strength, country of origin & raw materials must be declared to customs. For Personal Effects consignment, quantity of liters allowed is less than 10l.
 
Piano (Grand & Upright)
There's an additional charges incurred for Piano. It depends on the size and location (customer's residence).
Please contact us for further details.
Once the necessary procedures are done for each consignment's custom clearance, delivery date can be arranged accordingly with the customer for an appropriate delivery date and time.
We deliver "Fast & Safe" service to you. We are proud to serve for you.

 Q&A